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Ram allows for an open management style, helping your company to work in unison, delivering benefits and security to staff, customers and suppliers.
- Distribute work evenly
- Allocate best placed engineer for response work
- Reduce office personnel fatigue through real time, visibility of workforce
- Reward hard work
- Encourage team work
- Boost job security and satisfaction
- Reduce Accidents
- Improve Health and Safety
- Strengthen customer relations
- Ensure employee workloads are realistic
Distribute Work Evenly
By utilizing real-time tracking and historical reporting companies can ensure work is allocated fairly. Thus ensuring your hardest working engineers do not become frustrated with larger workloads than their colleagues.
Allocate Best Placed Engineer and Minimise Office Personnel Stress & Fatigue
Empowering managerial and service desk personnel with the visibility and real-time status of each member of staff on street level to countrywide maps ensures an unprecedented view of working progress and driver/engineer availability. This along with the use of CLOSEST VEHICLE TO (any point on the map) ensures best placed engineer/ driver is always utilized for any response or urgent job. (This feature alone has often left customers commenting on how they managed before its installation.) This empowers managerial staff with 100% control of engineer/driver schedules, thus eliminating interruptions to inadequate engineers/drivers working days when additional short notice jobs must be allocated. This saves office based staff and engineers/drivers alike time and frustration, while providing improved and unparalleled customer service levels.
Reward Hard Work and Encourage Team Work
Many customers implement company bonus schemes shortly after installing Ram. This allows staff to be rewarded both, for hard work, and team work. Ensuring employees work together with the aid of new technology improves company invoice values and reduces costs. Increasing company profitability can pay for bonuses and ensure staff are happier with improved pay, job security, and prospects.
Fewer Accidents
Reducing accidents with the installation of Ram can be achieved through reducing speeds and mileages. Better overall management through improved visibility, fewer phone calls to drivers in transit, a reduction in both private mileage, and business mileage from better job, and staff to job allocation and speeding alarms all can be used to keep accidents to a minimum and ensure insurance claims can be minimised.
Improved Health and Safety
Either on site or in transit knowing where your vehicles are at all times can be invaluable in the event of an accident. Management information leading to reduced speeds, mileages, phone calls/text messages to drivers
Strengthen Customer Relations
Ensuring employees carry out there work to the timescales your customers require and having the proof of this ensures you are a supplier your customers can rely on. Delivering the service you promise when you promise eliminates customer grievance and encourages repeat and referral business.
Ensure Employee Workloads are Realistic
With real-time and historical employee movements management can ensure workloads are not unrealistic reducing stress and ensuring customer targets are met.