Company Name:
Contact and position:
Industry type:
Fleet Size:
Location:
BCS Electrical Ltd.
Mr Charles Furness. (Managing Director)
Electrical Contractors. (Industrial)
33 Small Commercial Vans.
Leeds.
Requirement:
To utilise a large mobile fleet in real time. Organise work groups and patterns. Use best placed asset to respond to client requirements and give absolute proof of service.
What they have to say:
Only when you have got it (RAM) and you use it on a daily basis do you understand the importance of live real time positioning for job allocation. On demand reports allow us to view immediately time on site and prompt site attendance. Productivity is up, our costs are down.
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Company Name:
Contact and position:
Industry type:
Fleet Size:
Location:
Carlton Alarms Ltd.
Mr Carlton Littleford (Managing Director)
Security
6 Commercial Vans.
Huddersfield
Requirement:
Improved levels of service to customers. Creation of an audit trail for personal use of company vans due to the impending tax changes.
What they have to say:
"The real-time aspect of the system helps us respond quickly to customer needs by locating the nearest engineer to jobs, resulting in improved efficiency and an enhanced customer service. In addition, the system provides us with accurate data on private mileage for company vans, helping to control and reduce our fuel costs."
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Company Name:
Contact and position:
Industry type:
Fleet Size:
Location:
Medi-Quipment Services Ltd.
Kathryn Taylor (Director)
NHS Approved Wheelchair Repairer
13 Vans
Gateshead
Requirement:
To monitor our employees work load and to ensure we utilise our vans efficiently. To eradicate duplication of jobs and to give an enhanced response to emergency wheelchair repairs. We also have a responsibility to our engineers who work alone for the majority of their day, and as a result of the HSE Working Alone Safely good practise initiative we felt this was an excellent answer to a number of the issues highlighted in the initiative.
What they have to say:
After comparing several systems on the market our Systems Manager who has 15 years experience in I.T. Management adviced us to implement R.A.M. based on the accuracy and simplicity of the system, this allowed an easy integration into our existing office procedures.
We have noticed a reduction in our fuel expenditure and we have also increased our productivity and efficiency significantly.
We can react instantly to emergency repairs by asking the system for the nearest engineer saving on response time and ensuring the time the client is indisposed is kept to a minimum.
The system is easy to use and the reports are produced quickly and are in a good easy to understand format and have excellent information within.
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