Heritage Preservations Ltd
Building Maintenance
6 vans
Nottinghamshire
Heritage Preservation (Remedials) Limited, a Nottinghamshire-based damp proofing and timber treatment/ replacement specialist, installed a tracking system from the fast growing RAM Tracking, to evaluate how much private
mileage was being done across its busy fleet of four vehicles. "We do not mind our operatives using the vehicles for minimal private usage, as long as it does not affect the working day," began Jeanette Hamilton, Director at Heritage.
"We would often get asked if an operative could pop somewhere, or if we checked the fuel records, we would be told that they just popped out during the evening. It began to concern us to find out the real value of a pop, as it was a term that was used a lot by our operatives!"
The RAM system provides clear records, in real-time and historically, of all vehicle movements, allowing company fleet managers to evaluate the effectiveness of their mobile assets.
"We told our operatives that we had installed the RAM system and that we could check their movements throughout the day and their private mileage after hours. The popping reduced significantly over night, which given the rollercoaster fuel pricing that the country is experiencing at the moment, has a big financial advantage to the company, with our fuel bill dropping over the last 4 weeks," continued Jeanette.
“We chose the RAM system over three others that we had evaluated. We liked what we had seen and the company was certainly the most professional throughout. Monitoring the fuel and private miles was just one aspect of our intended use of the RAM system. We have started to check the time worked by our operatives, qualifying any claims of early starts and late finishes, reducing any overclaimed overtime. It is still early days, as we have only been using the system for a month now, but the added value to our company is surprising.
"We are proactively using the information to increase our productivity too. When we see a job finish early, we can redirect the operative to another job in the local area. Even over the last few weeks, I can comfortably say that our productivity is up and fuel bills are down!"
Companies using the RAM system can live track a vehicle within just a click of the mouse button. "We sometimes get calls from operatives who have gotten a little lost on the way to a job. Vague descriptions of their location can be confusing, but the ability to click a button on the mouse and instantly know where they are in relation to the client is outstanding. We can give accurate directions to get him back on track and call the client if the diversion is likely to cause a delay. It does impress the clients, so it does provide a value added element to our service.
It is a great business improvement and management tool and I can see how it will be a benefit to our company over the coming months," concluded Jeanette.
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